FAQ

Frequently asked questions

Will I be required to undress?


Although unrequired, to keep a smooth flow, it is ideal for you to undress. However, if you are uncomfortable with that, you are welcome to keep on loose shorts or underwear. For massage services like cupping and/or myofascial release, skin contact may be necessary to provide effective therapy.




What is the CANCELLATION/NO-SHOW POLICY?


A cancellation is possible until 24 hours prior to the appointment time and can be done through the scheduling platform, Acuity, on philautiacompassion.com. For a call-ahead cancellation within 2-24 hours before the planned session, your reservation fee will not be refunded, but no more will be owed. If a cancellation occurs within 2 hours of the scheduled time, or a session is missed altogether, you will be responsible for the full price of the session.




What if I get an erection?


Bodily functions are common during a massage as we reset the body into the parasympathetic ("rest and digest") nervous state. Being in the parasympathetic nervous state is also essential for sexual function. Although a natural process we should be comfortable with, erections during your session time are NOT encouraged. You will be expected to manage yourself to the best of your ability. If unable to control yourself, I reserve the ability to restrict the massage to work only above the waist and below the knees. Again, I understand bodily functions can occur and do not want shame or embarrassment to come from it. However, I greatly encourage self-control for an effective therapeutic and healing relationship.




Are you vaccinated against COVID-19?


As a violation of HIPAA, I am inclined to reserve this information to myself and will not ask about your vaccination status, either. If you feel inclined to wear a mask, you are welcome to, although it is not required at the clinics I work at.




Is it normal to have to use the bathroom following a massage?


Yes! During a massage, we stimulate the rest-and-digest state, which means we are encouraging the body to clear toxins and remove junk from your system! For your body to want to get rid of it shortly after your session is a typical response.