Frequently asked questions
Will I be required to undress?
I only ask that you undress to your comfort level. For some, this means undressing entirely, while for others, they will keep on tank tops, leggings or shorts.
All private areas will be draped with a dark colored sheet, regardless of how much clothing you are comfortable removing.
Do I need to have anything prepared?
I will bring a table with a face cradle and bolster, sheets, coconut and essential oils, as well as a blutooth speaker. If you would prefer to have your own music set up ahead of time, that works too!
Anything else such as candles or mood lighting, other oils or lotions, or a soft blanket in addition to the top sheet I provide (if we're setting up in those finished-but-chilly basements) is up to you.
Do you have a location I can come to?
Unfortunately I only advertise myself as a mobile practice at this time. I can come to any home or business location within 20-30 minutes of Saint Paul, MN.
Should I shower before and/or after the massage?
There are a few reasons why I specifically prefer using coconut oil.
1.) It's anti-microbial, and I will wash my hands before and after our session so don't worry if you haven't showered all day. I'm more concerned about your comfort if you're covered in dirt as we'll be massaging that into the skin. However, if you're trying to achieve an effect similar to a mud mask, that is entirely your decision.
2.) Coconut oil, unlike other massage oils, does not leave a residue and often is absorbed into the skin, nourishing and replenishing healthy fats on the surface level. Unless you'd rather not smell like coconut, there is no need to shower immediately afterwords.
Do you work glutes?
Absolutely! Our pelvis is constantly in use. From sitting to standing and everything in between, our pelvis is our base as humans and often gets "stuck."
When working hips and glutes, I will always do so with a drape, so you can feel comfortable knowing you will always be covered.
What if the time I want isn't available?
If you would like a massage but the appointment time is missing, there may be someone already scheduled during that time. If you see a 60 minute appointment available but would like a 90, feel free to contact me and I will do what I can to accomodate you. However, outside of the scheduled available appointment times I cannot make any guarantees.
What precautions do you have for COVID-19?
I understand there is a respectable concern for preventing the spread of disease and illness, especially COVID-19.
Precautions to keep you safe from such pathogens include:
1.) Sanititation of all equipment touched by you or myself during our session.
2.) "scrub-in" and "scrub-out" -- While you get on the table, I will excuse myself to the restroom and thourougly wash hands, forearms and elbows. I will wash again when we conclude the session.
3.) You will be provided clean sheets.
4.) Used sheets are kept separate from clean ones when stowed in vehicle and washed with vinegar and "Molly's suds," a natural detergent.
5.) I will be masked for the entirety of our session. I appreciate your offer of water, but kindly, no thank you, that I may keep my mask on. You will need it after our session, anyway!
6.) I ask you wear a mask while lying supine (face-up) on the table, but while lying face-pronate (face-down) this will not be required.
7.) I may wear gloves for clients or myself when there are abraisons on the skin, for clients requiring specific medications (i.e. chemotherapy) or per request.
8.) All clients will be treated with COVID as a legitimate risk. If you are experiencing any kind of cough or new illness, please do not make an appointment until it has been cleared out of your system.
If you feel these precautions are not adequate, please feel free to ask for additional practices. My goal is to help you relax in an environment you feel safe in.
How late can I book an appointment within the available times?
Open appointment times will remain available until 24 hours before the scheduled time.
Booking within 24 hours notice is not possible unless you would like to be placed on a call-list where I will let you know if there has been a cancellation. If so, please send me a message so I may add your name! I book first-come, first-served.
What is the CANCELLATION/NO-SHOW POLICY?
A cancellation is possible until 24 hours prior to the appointment time and can be done through the scheduling platform, Acuity, on philautiacompassion.com.
For a call-ahead cancellation within 2-24 hours before the planned session, your reservation fee will not be refunded, but no more will be owed.
If a cancellation occurs within 2 hours of the scheduled time, or a session is missed altogether, you will be responsible for the full price of the session.